When reviewing a conversation, you may want to pull specific quotes and moments to highlight voice-of-customer evidence to inform strategy and drive internal alignment.

Authenticx enables you to pull clips from a conversation, as well as stitch clips from multiple conversations together to create a Montage.

KBo can help you build a montage - here's how:

Clip relevant pieces from a conversation. When creating clips, you will be prompted by KBo to Create a montage with similar clips.

After you select that prompt, KBo will ask you how many additional clips you would like it to find and surface.

Once you select your desired number of clips, KBo will launch Montage Builder. Here, you can review the clips that KBo has found and make edits as needed.

Once you’re satisfied with your clips, select Merge Clips to create a Montage.