March 5, 2026
Commenting on conversations
You can now leave comments directly on conversations, tag teammates to notify them, and reply to existing comments, making collaboration easier than ever.
How it works:
Click the Comments tab within Conversation Details.
Comments are tied to a specific timestamp based on where the playhead is when you begin typing.
Use @ to tag another user. Tagged users will receive an email notification that links directly to the comment.
Click Reply on any comment to respond. The original commenter will be notified via email.
Use the menu on your own comments to edit or delete them.
As always, existing permissions apply. Only users with access to a conversation can view and comment on it.
Apply date range from subscription email in the platform
Previously, when users clicked into the platform from a “Subscribe to Search” email, the saved filter (including its original date range) was applied. However, subscription emails report the total number of new conversations from the past day, week, or month — often a different timeframe than the saved filter’s date range. This could result in a mismatch between the conversation count shown in the email and what users saw in the platform.
For any emails received after Friday, March 6th, when users click into the platform from a subscription email, the same date range used in the email will automatically be applied. This ensures the conversation count matches between the email and the platform.
Users will see a toast message confirming this update: “Filters from your subscription email have been applied to this view.” Again, this will only apply to emails moving forward!
Add Client Call ID to Signals CSV export
We’ve added Client Call ID to the options users can select when exporting Model Results graphs to CSV!